An organization is the container for people and the Business Units they work on. Every Nimbus account belongs to at least one organization, and organizations are how access scales beyond a single team.

Organization types #

Type	For
Client	A company that runs its own marketing in its own SFMC Business Units.
Agency	A company that manages SFMC for other companies.

You choose the type during onboarding. It mainly affects defaults and the plans available to you — agencies get plans priced for managing many client Business Units.

Members and organization roles #

Within an organization, members hold an organization role:

Role	Can do
Owner	Manage members, the subscription, and which Business Units the organization can reach.
Admin	Same as owner.
Member	Belong to the organization and inherit the access it grants.

These are distinct from tenant roles (owner/admin/operator/viewer), which control what a person can do *inside* a Business Unit. See Team & Roles.

Managing members #

From the organization settings, an owner or admin can:

Invite a user to the organization and set their organization role.
Remove a member (you cannot remove yourself).
Set tenant scopes for a member — restrict them to specific Business Units within the organization.

Granting an organization access to a Business Unit #

The point of an organization is shared access. An admin or owner of a Business Unit can grant an organization access to it, with a role (operator or admin). From then on, every member of that organization can reach the Business Unit at that role — without an individual invite each.

This is the core agency workflow:

The agency has one organization.
Each client Business Unit grants the agency's organization access.
New staff added to the organization can immediately work on every client.
Scopes narrow individuals to the clients they own.

Scopes in practice #

A scope is a per-member, per-tenant restriction. Without a scope, a member sees every Business Unit the organization can reach. With scopes set, they see only the assigned ones. Scopes are managed from the member's entry in organization settings and are enforced everywhere — lists, dashboards, and the API all filter to the member's scope.

Multiple organizations #